The privacy policy of Sante Integral Limited Liability Company (hereinafter referred to as Sante Integral) defines the terms and conditions of use of the website https://en.santeintegrale.ua (hereinafter referred to as the Website).
The privacy policy of Sante Integral has been developed in accordance with the Law of Ukraine “On the Protection of Personal Data” and other laws and regulations governing relations in the field of personal data protection.
The Privacy Policy has been approved with the aim of protecting and safeguarding the personal data of Sante Integral customers (including website users), confidential information containing personal data, and confidential information owned by Sante Integral, in order to regulate access to, provision, and transfer of such information.
Sante Integral’s privacy policy applies to all users of the website.

1. DEFINITION OF TERMS

The terms used in these Regulations have the following meanings:
1.1. Personal data – information or a set of information about an individual who is identified or can be specifically identified.
1.2. Confidential information is information that is in the possession, use, or disposal of individual natural or legal persons and is disseminated at their discretion in accordance with the conditions they specify.
1.3. Confidentiality of information – the property of information to be protected from unauthorized access.
1.4. Information confidentiality regime – legal, organizational, technical, and other measures to protect personal data.
1.5. Owner of confidential information – a person who possesses confidential information on legal grounds, has restricted access to this information, and has established a confidentiality regime for it.
1.6. Access to confidential information is the disclosure of confidential information to certain persons with the consent of its owner or on other legal grounds for providing access to personal data.
1.7. User – a person who has fully accepted the terms of this privacy policy by filling out feedback forms on the website.
1.8. Client – a person who has contacted the company for a service (including making a reservation through the website) or to whom such a service is provided.
1.9. Counterparty – a party to a civil law contract to whom the owner of confidential information has transferred this information, subject to the confidentiality of this information.
1.10. Website – the website https://en.santeintegrale.ua, including all its subdomains, which is under the organizational control of the management of Sante Integral.
1.11. Application – a computer program or software that can be used on tablets, smartphones, and other mobile devices, which is distributed under the terms of an adhesion contract (free public offer), which grants a person who has joined such an agreement free permission to: use the application for its intended purpose, which is under the organizational control of the management of Sante Integral.
1.12. Transfer of confidential information – transfer of confidential information recorded on the Sante Integral website by its owner or the website owner on the basis of an agreement in the scope and under the terms provided for in the agreement, including the condition that the counterparty accepts the measures established by the agreement to protect its confidentiality.
1.13. Provision of confidential information – transfer of confidential information recorded on the Sante Integral website by its owner in response to reasonable requests from state authorities that have the right to submit requests and receive such data.
1.14. Disclosure of confidential information is an action or inaction that results in confidential information in any form (verbal, written, or other, including the use of technical means) becoming known to third parties without the consent of the owner of such information or in violation of a civil law contract.
1.15. A cookie is a file containing an identifier (a string consisting of letters and numbers) that is sent by a web server to a web browser and stored by the browser.

2. CONFIDENTIAL INFORMATION

2.1. Confidential information includes:
2.1.1. Personal information provided by the User during registration or when leaving comments on the Website: phone number, e-mail, first and last name.
2.1.2. Data automatically transmitted when visiting the website: IP address, browser information, duration of stay on the website, address of the website from which the transition was made, etc.
2.1.3. Data regarding the Patient’s request for medical assistance, laboratory test results, and other information about the Patient’s health, which is confidential information in accordance with applicable law.
2.1.4. Third-party websites.
Our website contains hyperlinks and details about third-party companies and individuals’ websites. We do not have control over and are not responsible for the privacy policies and practices of third parties.

3. ESTABLISHMENT OF INFORMATION CONFIDENTIALITY

3.1. The confidentiality regime for information is considered to be established after the User has given consent to the collection, processing, distribution, and access to personal data during their preliminary registration to receive services on the Website and after Sante Integral has taken measures to protect the confidentiality of information, namely: approval of the Privacy Policy and restriction of access to information that constitutes confidential information by establishing a procedure for the circulation and control of such information.
3.2. By using any part of the Site, the User gives their consent to:
3.2.1. the processing of their personal data from primary sources to the following extent: personal information, first name, last name, telephone number, and email address;
3.2.2. use of personal data, which involves actions by the database owner to process such data, as well as actions to grant partial or full rights to process personal data to other entities involved in personal data relations (Article 10 of the Law of Ukraine “On the Protection of Personal Data”);
3.2.3. dissemination of personal data, which involves actions by the owner of the personal data database regarding the transfer of information about an individual from the personal data database (Article 14 of the Law of Ukraine “On the Protection of Personal Data”);
3.2.4. access to personal data of third parties, which determines the actions of the owner of the personal data database in case of receiving a request from a third party for access to personal data, including the procedure for access of the subject of personal data to information about themselves (Article 16 of the Law of Ukraine “On the Protection of Personal Data”).

4. RIGHTS AND OBLIGATIONS OF THE WEBSITE USER

4.1. The website user has the right to:
4.1.1. use all technical capabilities of the Sante Integral website.
4.1.2. access any public information posted on the Website;
4.1.3. have their personal data protected from third parties under the terms and conditions set forth in the current legislation of Ukraine and the provisions of this Privacy Policy;
4.1.4. use the information from the Website for personal and non-commercial purposes.
4.2. The Website User undertakes:
4.2.1. to provide and post accurate personal data when registering;
4.2.2. use the Website only for purposes that do not contradict the agreements between the User and Sante Integral, applicable law, and the principles of reasonableness and morality;
4.2.3. be liable to third parties for their actions or inaction when using the Website;
4.2.4. independently and at their own expense settle all claims of third parties related to the User’s actions or inaction when using the Website.
4.3. The User of the Site is prohibited from:
4.3.1. committing actions aimed at misleading other users;
4.3.2. committing actions that violate the honor and dignity, rights and freedoms of any person;
4.3.3. providing personal data on behalf of a third party or in place of another person; 
4.3.4. post information that violates the rights and legitimate interests of third parties (including posting photos and videos whose main subject is a person, if that person has not given consent to post photos or videos featuring them on the Website);
4.3.5. post harmful or offensive information or other incorrect information;
4.3.6. post computer viruses or programs that can interrupt or disrupt the normal functionality of computer equipment and software, as well as the telecommunications equipment of any person;
4.3.7. any use of information from the Site for commercial purposes.

5. RIGHTS AND OBLIGATIONS OF Sante Integral

5.1. Sante Integral has the right to:
5.1.1. establish, change, and cancel in writing the confidentiality regime in accordance with applicable law;
5.1.2. use information that constitutes a trade secret and/or confidential information for its own needs in a manner that does not contradict the law;
5.1.3. allow or prohibit access to information that is confidential, determine the procedure and conditions for access to this information;
5.1.4. require legal entities and individuals who have gained access to confidential information, as well as state authorities, other state bodies, and local self-government bodies to whom confidential information has been provided, to comply with their obligations to protect its confidentiality;
5.1.5. require persons who have gained access to confidential information as a result of accidental or erroneous actions to protect the confidentiality of this information;
5.1.6. to amend the Privacy Policy in order to further improve the security system in accordance with applicable law;
5.1.8. to send advertising messages to users. If a user wishes to opt out of receiving mailings from Sante Integral, they must notify us in any way convenient for them.
5.2. Sante Integral undertakes to:
5.2.1. protect its rights in accordance with applicable law, this Policy, labor and civil law agreements in the event of disclosure, unlawful acquisition, or unlawful use by third parties of confidential information, including demanding compensation for damages caused in connection with the violation of its rights.

6. PROTECTION OF CONFIDENTIALITY OF INFORMATION

6.1. In order to protect the confidentiality of information, Sante Integral’s contractors who, in accordance with the specifics of their job functions, have access to it, are required to:
6.1.1. undertake not to disclose information that constitutes confidential information;
6.1.2. comply with the established confidentiality regime;
6.1.3. not disclose confidential information about the User and not use this information for personal purposes without the User’s consent;
6.1.4. not to disclose confidential information after termination of employment;
6.1.5. to compensate the user for losses caused by the disclosure of confidential information that became known to him in connection with the performance of his job duties;
6.2. Relations between Sante Integral and its counterparties with regard to the non-disclosure of confidential information are governed by legislation, contracts, and this Privacy Policy. In contracts with counterparties, Sante Integral includes a clause on the non-disclosure by the counterparty of information that constitutes a trade secret and/or confidential information.
6.3. Sante Integral takes all necessary organizational and technical measures to protect personal data from accidental and fraudulent access, destruction, alteration, or other unlawful actions.

7. PROCEDURE FOR STORING, USING, PROVIDING, AND ACCOUNTING FOR CONFIDENTIAL INFORMATION

7.1. Paper and electronic media containing confidential information at Sante Integral are stored outside working hours only in safes or lockable boxes; electronic databases are encrypted with appropriate security passwords.
7.2. When working with electronic media without prior consent from management, employees are prohibited from:
7.2.1. make copies of electronic media containing confidential information, take copies of these media outside the hospital, or transfer them to other persons who do not have access to trade secrets and/or confidential information;
7.2.2. disclose information containing confidential information to employees and other persons who do not have access to confidential information.
7.3. Information containing confidential information shall be provided to counterparties when concluding agreements, at their request, after prior agreement with the owners of personal data.
7.4. Information containing confidential information shall be provided exclusively by the director, only to state authorities, other state bodies, local self-government bodies, other entities that perform administrative functions in accordance with the law and whose decisions are binding, exclusively to the extent necessary for the exercise of their powers.
7.5. Lawyers have the right to access confidential information only of those users who are their clients, and only if these clients have given their consent to such transfer. Personal data shall be transferred to other persons only with the consent of the client or his/her legal representative.
7.6. For scientific and statistical purposes, depersonalized personal data that makes it impossible to identify a person may be transferred.
7.7. Electronic media containing confidential information shall be accounted for by the responsible person.
7.8. Personal data shall be processed for no longer than is necessary for the legitimate purposes for which it is collected and processed.

8. COOKIES AND OTHER TRACKING TECHNOLOGIES

8.1 Our Website uses cookies. Subsequently, the identifier is sent to the server each time the browser requests a web page from the server. Cookies can be “persistent” or ‘session’ cookies: persistent cookies are stored by the browser and remain valid until they expire, unless deleted by the user beforehand; “session” cookies are deleted after the end of the session with the website or after closing the browser. Cookies do not contain any information that identifies the user.
We use Google Analytics to recognize the device when a user visits our website, to track user navigation / improve the usability of the website / analyze website usage / target advertising that may be useful to individual users.
Most browsers allow you to refuse the use of cookies, including:
-in Internet Explorer (version 10) You can block cookies using the cookie management settings available in the “Tools,” “Internet Options,” “Privacy,” “Advanced” menu;
-in Firefox (version 24) you can block all cookies by clicking “Tools,” “Options,” “Privacy,” selecting “Use custom settings for history” from the menu, and unchecking “Accept cookies from sites”;
-In Chrome (version 29), you can block all cookies by going to the “Settings and Management” menu, selecting ‘Settings’ – “Show advanced settings,” “Content settings,” and “Block sites from sending any data” under the “Cookies” heading.
Blocking all cookies will have a negative impact on the usability of websites and will prevent you from using many of the features on our website.
You can delete cookies that are already stored on your computer.

9. OTHER PROVISIONS
9.1. Sante Integral reserves the right to update the provisions of the Privacy Policy. This document will be periodically reviewed in order to keep abreast of current changes, including in the event of changes in legal requirements.
9.3. The Privacy Policy applies to the User from the moment they agree to the terms of this Privacy Policy on the Website.

We make every effort to ensure the security and confidentiality of your personal data. If you have any questions or comments about our privacy policy, please contact us using the contact information provided on the website. info.santeintegrale@gmail.com